home | survey | about us | privacy | contact

FEATURES OF THIS WEBSITE:

You can report your experiences with government if you are a NYC resident, or if you work in the City but live elsewhere, or if you are just visiting the City

You do not have to identify yourself

You can report your experiences even if you are not sure of the correct name of the agency

You can report good experiences and successful outcomes of your encounters with city agencies and public employees

You can report your experiences even if you were unsuccessful at reaching an agency

Experiences with all city agencies and public authorities can be reported here

Summary reports of the public’s ratings will be produced for users of this website

Outstanding practices and areas in need of improvement will be identified

Changes in ratings over time will be produced